Director, Field Training & Development

Job Locations US-NJ-Jersey City
Job ID
2018-1095
# of Openings
1
Category
Sales

Overview

Entrepreneurial Spirit, Rooted in Tradition. At Mitsubishi Tanabe Pharma America, Inc. (MTPA), we can tout a storied reputation more than 300 years in the making. Our parent company, Mitsubishi Tanabe Pharma Corporation, is a research-driven pharmaceutical company with global reach – and one of Japan’s oldest and most respected companies.

 

With the recent FDA approval and availability in the U.S. of RADICAVA® (edaravone), a treatment option for people diagnosed with amyotrophic lateral sclerosis (ALS), MTPA is rapidly expanding our operation across all functional areas to launch this new product in the U.S. market. Concurrently, the company is expanding its research efforts and exploring collaborations with partners to discover and bring treatments to market for unmet medical needs including orphan diseases. We currently seek motivated professionals who share our vision of scientific excellence, innovation, and unwavering dedication to improving the lives of patients. 

 

The Director, Training & Development will lead all activities concerned with training and developing the field sales and field market access teams including the successful development, delivery and management of customized training and leadership development programs.  The Director, Training & Development will consult with stakeholders in Sales, Sales Operations, Market Access, Marketing, Human Resources, Regulatory, Legal and Compliance to understand business priorities and design learning and development programs accordingly.  He/she will design, develop and manage the strategy, programs and processes to drive an ethical, compliant learning culture that delivers business results.  

Responsibilities

  • Develops the long-range strategy and tactical annual training plan outlining all training and development programs and initiatives for field sales and field market access teams to ensure proper skills development.
  • Performs needs assessments based on field training visits, anticipates and analyzes business needs, identifies potential talent gaps and aligns resulting learning solutions with business goals.
  • Directs overall planning, development and execution for Plan of Action (POA), Leadership Development, other national and regional sales meetings, field force communications, engagement techniques and presentations, product and product applications information, and role play scenarios.
  • Manages multiple complex blended learning projects simultaneously. Develops/implements onboarding process for new field force members including home study and live training. Concurrently, develops training programs for on-going field force development  (e.g., e-learning, workshops, simulations, certifications, job aids and on-the-job learning activities).
  • Leads and manages the design, development and implementation of all related training materials, selling models and sales meeting materials and agendas.    
  • Drives an efficient and timely medical/legal/regulatory training material review process while ensuring strict compliance with corporate and promotion guidelines.
  • Directs all training-related logistics activities (e.g., hotels/meeting space, travel, shipping, etc.) tasked to subordinate roles and vendors.
  • Leads all vendor negotiations and execution with regards to training, strategy and development programs and national/regional meeting execution.
  • Engages with internal stakeholders up to executive levels (e.g., Field Sales, Sales Operations, Market Access, Marketing, HR, Compliance, MSDs, etc.) to win buy-in/sponsorship to achieve department and business goals.  
  • Develops training objectives and metrics; analyzes the effectiveness and return on investment of all programs and adjusts as needed to meet objectives.
  • Leads Regional Field Trainers and helps determine future training structure.
  • Coaches representatives during training classes and in evening sessions.
  • Manages health content on the Learning Management System (LMS); ensures system is updated.
  • Maintains well-honed facilitation skills and oversees/develops other facilitators to ensure skilled training delivery and participants’ retention of product, selling skills, disease state, business, presentations and/or role-play training.
  • Evaluates the competency levels of training participants, providing timely, detailed evaluations and feedback. Works with sales management to formulate a representative development plan.

Qualifications

  • BA or BS degree required; advanced degree in science, business, instructional design, or education (MBA, PhD, MA, RN, M.D.) is preferred
  • 10+ years of pharmaceutical or healthcare experience
  • 5+ years of training and development experience which included leading organizational change initiatives
  • Above must be complemented by proven success in a field sales role, preferably at the District Manager level
  • Preferred experience: Buy and Bill market; Managed Markets and/or reimbursements
  • Sound knowledge of instructional design and adult learning principles
  • Proven track record consulting to business leaders
  • Proven expertise in the design, development, and implementation of high impact, innovative learning and development programs; expertise specifically in training field sales and/or reimbursement staff is preferred
  • Strong planning and organizational skills; proven ability to manage multiple concurrent training and development projects to timeline and budget
  • Adept at learning new technical, clinical, medical product and disease state knowledge; current clinical expertise, particularly in neurology, movement disorders and infusion drug delivery, is a plus
  • Strong communication skills (verbal, written, and presentation)
  • Strategic thinker and visionary leader with strong business acumen
  • Excellent people skills; likeable, motivational and genuine
  • Displays tact, discretion and judgment; acts in accordance with legal, ethical and financial standards
  • Proficient in MS Office; familiar with Learning Management Systems
  • Willingness to travel 15% domestically and internationally

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed